Experiencing an Emergency?

Please contact your Local Emergency Services prior to contacting the Global Safety and Support Network.

Global Safety and Support Network

Northeastern has partnered with some of the top names in Travel Security and Medical Assistance to provide our community with valuable tools and resources, wherever their travels may take them.

We’ve Made the Switch!

Beginning 1 September 2020, WorldAware services and the WorldCue App have been replaced with the Global Safety and Support Network.

Call Assistance Abroad
By calling the 24/7 Travel Assistance Hotline, you have access to immediate assistance and information from our trusted partners.

The Global Safety and Support Office may be notified of your call to make sure you get the services you need!

Crisis24, a GardaWorld Company

Part of the world’s largest privately-owned security service, Crisis24 gathers essential intelligence for Northeastern Travelers about their travel plans. This information can be accessed 24/7 through their website, their app, or by calling the 24/7 Travel Assistance Hotline.

Crisis24 also manages Northeastern’s Travel Registry system, which allows students, faculty, and staff to register university-related travel plans.

Links take you off the Northeastern Travel site

The Collinson Group

You don’t get to choose where or when you require urgent medical attention. That’s why we’ve partnered with the Collinson Group to provide 24/7 medical assistance and guidance to Northeastern travelers. By simply calling the International Assistance Hotline, you will be connected to a medical professional who can help you find the right solutions for your medical needs!